Some Core CBXpectations as a People Manager of CBX:
Creative Mind – Dirty Hands – Good Manners – Straight Talk
Inspire, motivate and challenge your team to excel
Make meaningful contributions to team assignments and initiatives
Maximize your productivity and support productivity of those around you
Support and contribute to growth initiatives beyond daily responsibilities
Project Management
- Manages client and internal CBX teams to deliver the highest standards of excellence in service, strategic consultation, and creativity.
- Serves as the direct contact liaison between the client and creative, strategic, and production teams.
- Receives all client direction and disseminates information to the appropriate internal teams.
- Drives and influences the project process from initial briefing through implementation.
- Collaborates on the development of comprehensive and inspirational creative briefs and corresponding project timelines, with the goal of creating independently over time.
- Inspires CBX creative teams to maximize the effectiveness and appropriateness of creative work.
- Ensures alignment with creative brief, account strategy, and understanding of client issues.
- Coordinates and schedules internal review meetings and client meetings.
- Collaborate on “readiness” of work for client presentations with the senior creative and strategy teams. Review against client brief and revision list.
- Organizes compelling & thought-provoking creative presentations and internal handoffs in collaboration with creative partner (ie, Design Director) and files for internal reference
- Ensures smooth transition of the creative/strategic process to the production process.
- Coordinates with third party photography and illustration partners
- Manages all internal and client-facing status documents
Client Consultation
- Come prepared to provide clients with an educated point-of-view on ways to solve the project challenges at hand (ie, creative strategies, competitive set observations and competitive points of difference, category trends, opportunities to build brand awareness and relevance with target audiences.)
- Develops and presents category analyses and market audits to provide a clear perspective to support creative direction.
Relationship Building/Maintaining
- Develops authentic relationships with clients with the goal of supporting the procurement of repeat business.
- Seeks out opportunities to provide additional brand information that may fall outside of project scope.
- Provides “added value” through the strength of the relationship and personal association.
Financial
- Develops proposals, budgets, and reconciliations for all project activity on assigned accounts.
- Reviews financial performance against approved fee and expense budget.
- Manages and tracks project deliverables and requests addendums for out of scope work.
- Manages online financial system for their assigned accounts:
- Weekly: updates project billing schedules and projections, pulls financial reports, and reports findings to senior Client Service team members
- Monthly: Coordinates POC and Revenue Forecast meetings for senior Client Service team members
Ongoing: submits invoice requests, review/approve invoices, and tracks receivables.
